Política de envío

Items normally ship within 48 business hours or less and normally arrive within 2-7 business days after the purchase date depending on carrier. Shipping confirmation and tracking will be sent to email provided by customer during checkout process. Safe Steps is NOT responsible for orders shipped to wrong address due to customer error. We are not responsible for lost or stolen packages once the item has been marked as delivered by the postal service.
All orders that are shipped outside of the Continental U.S. are required by the US Government to go through customs. Customs can take anywhere from a few days, to a few weeks, to 90+ days depending on when you order your item. Holidays can get very busy, so please make sure you order with enough time, as there is nothing we can do once your item hits customs, and the process is dependent on how busy customs is when they receive it. We appreciate your patience and understanding.
*All oversea orders will be charged a customs fee which is the customer’s responsibility to pay, not Safe Steps.